HIMSS and ASQ select 16 real-world case studies

Emphasizing the link between improvements in healthcare quality and patient safety and health IT – HIMSS and ASQ (American Society for Quality) announce the selection of 16 real-world and peer-reviewed case study submissions.  The case studies were selected for inclusion in Stories of Success! Leveraging HIT, Improving Quality & Safety program.  Members of the HIMSS Patient Safety & Quality Outcomes Committee and additional subject matter experts from The Joint Commission, the National Committee for Quality Assurance and the American Society for Quality contributed to the review process.  The National Quality Forum also supports the project.

Introduced in October 2009, Stories of Success! showcases outstanding accomplishments in the adoption and use of information technology to achieve improved patient safety, quality, effectiveness and efficiency. The call for case studies highlights the fulfillment of the national priorities established by the National Priorities Partnership (NPP) and The Joint Commission’s National Patient Safety Goals (NPSG).

“With the submissions we received, those who are using IT every day showed us and identified how technology helps support the six priorities of National Priorities Partnership and The Joint Commission’s national patient safety goals and priorities.  These from-the-field examples, focused on national quality and performance improvement, pinpointed technology’s positive impact on the lives of patients,” said Louis H. Diamond, M.B.Ch.B., F.A.C.P., F.C.P. (S.A.), chair of the HIMSS NPP/JC (National Priorities Partnership/The Joint Commission) Work Group that is leading this project. Dr. Diamond, also chair of the HIMSS Patient Safety & Quality Outcomes Steering Committee, is Vice President and Medical Director for Thomson Reuters.

For this first Stories of Success! program, 16 submissions ranked as finalists in either Tier 1 or Tier
2.  Six “Tier 1” applicants (the most informative submissions aligned with the Stories of
Success! purpose) were selected, and 10 “Tier 2” applicants documented additional impressive success stories to highlight and share with the industry.

Tier 1 Organizations

  • Bassett Health Network, Cooperstown, NY
  • Eastern Maine Medical Center, Bangor, Maine
  • Mercy Des Moines – Mercy Heart Hospital, Des Moines, Iowa
  • Queens Long Island Medical Center, Queens, NY
  • Greater Rochester Independent Practice Association, Rochester, NY
  • University of Rochester Medical Center, Rochester, NY

Tier 2 Organizations

  • Advocate Health Care, Chicago, Ill.
  • Brigham and Women’s Hospital,  Boston, Mass.
  • Elgin Gastroenterology, South Barrington, Ill.
  • Graybill Medical Group, Southern California
  • Kaiser Permanente, Southern California Region
  • Marshfield Clinic, Marshfield, Wis.
  • Memorial Healthcare System, Miramar, Fla.
  • Memorial Hermann, Houston, Texas
  • NorthShore University HealthSystem, Evanston, Ill.
  • Norwood Hospital, Norwood, Mass.

“These case studies, demonstrating as they do real-world successes in the application of change management and process improvement tools as a prelude to HIT implementation, will serve as excellent, real-world examples for those endeavoring to become “meaningful users.” They can and will serve as beacons in the night,” said Joseph Fortuna, MD, chair-elect of the Health Care Division of ASQ and CEO of PRISM, a nonprofit corporation seeking to sustainably improve quality and operations of health care practices.

The case studies are posted on the HIMSS Web site with the next call for Stories of Success! opening in early March.

“With the provisions of the American Recovery and Reinvestment Act now underway, the information gathered in these case studies will help the industry understand how valuable health IT as a tool can be to improving patient safety and quality,” said David A. Collins, MHA, CPHQ, CPHIMS, FHIMSS, who is HIMSS director, healthcare information systems. “By sharing notable quality improvement scenarios, we hope these best practice examples will serve as guidance to others for improved healthcare delivery and demonstrate the benefits of health IT adoption.”