Objective: Participants will discover common assumptions and misunderstandings that are culturally based (in the Gulf). With a better understanding the Gulf culture, business and customer service can be more effectively applied in the day to day serving Gulf customers.
Duration: full day or two days
After completing this module, participant will be able to:
• Identify how cultural difference impact business interactions
• Learn how to avoid assumptions
• Using rapport to overcoming cultural differences
• Lecture with PowerPoint presentation to facilitate discussion of key concepts
• Class activities
We conduct this course at famous hotels in Dubai or in Saudi Arabia. This is a must course for healthcare staff & management, be they from the MENA region or from the asia or US & Europe.
This course has been successfully delivered at many hospitals in Damam Jeddah Saudi Arabia, Dubai, Abu Dhabi (UAE), Bahrain Qatar and Oman.
Improve your staff’s skills today, please feel free to contact us by filling out the form below. We will get back to you with our proposal and costs within 24 hours
Course Designer and creator Ms. Jennifer Baxavanis of Bax LLC Dubai.